Patient presents or calls the
Medical Appointment Office.
»
The appointment staff asks for the
patient's GNP medical record number
and/or phone number (MR #). Afterwards,
an appointment is given to the patient
and saved on the assigned computer
screen.
New Patient:
»
Patient presents or calls the
Medical Appointment Office.
»
The appointment staff enters the
patient's name and phone number into
the assigned computer screen.
»
An appointment is given to the
patient and saved on the assigned
computer screen.
»
Once the patient comes for his/her
appointment, he/she will pass by the
Reception Desk so that a new GNP MR # is created and a new MR file is initiated for him/her. The MR number is computer generated.
Outpatient Satisfaction Questionnaire: to be filled by outpatients to evaluate their experience in the outpatient clinics.
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Rights and Responsibilities
